Why use a Professional Housecleaner?
In one word, Freedom! Freedom to do more of what you want and less of what you don't. Freedom from the stress and frustration caused by overwhelming tasks and responsibilities at home.
The most successful people in the world are great delegators. Optimize more of your time by delegating mundane tasks to a professional housecleaner. Think of your professional housecleaner as a personal assistant. Start getting things done faster and more efficient than ever before.
Get back the freedom in your life. Get a Professional Housecleaner.
Frequently Asked Questions
1. What types of payments do your housecleaners accept?
The housecleaners are paid at the time of service. Preferable payment is a personal check, cash, Visa or MasterCard.
2. Will I have the same housecleaners every time?
Yes. Once you are happy and comfortable with the housecleaner we send. It is important to you and your housecleaner to build a relationship that works on an ongoing basis.
3. Can I change housecleaners if I am not happy with the one you referred?
Yes. Each client's home and needs are different and we understand that sometimes personalities or expectations do not match. We want to make sure that you are completely satisfied with our housecleaners and A Complete Cleaning Company. Just call our office and let us know your concerns and we will do our best to find the right housecleaner for you.
4. Can I have the same day and time every time?
Yes. We will work with you to reach an agreement on an optimal schedule that works for you.
5. Are you flexible with day and times?
We prefer you set a regular day and time for your service, however, flexibility is available for special occasions.
6. What is your cancellation policy?
Contact us at least 48hrs+ prior to your scheduled day and time. Let us know if you are skipping service all together or wish to reschedule. The sooner we know you wish to cancel the easier it will be to provide our housecleaner with a fill-in client to replace that opening.
7. Do I have to be home when they are cleaning?
No. Once you are comfortable with your housecleaner you can make arrangements with our office for accessing your home during scheduled service when you are gone.
8. Do I provide the supplies or do housekeepers bring their own ?
We prefer that our housecleaner use your supplies. It cuts down on cost and is optimal for clients with specific types of allergies, sensitivities and surfaces. They use what you would use to clean your home.
9. What supplies should I have available?
Recommended equipment and supplies to have available are:
- A vacuum that is in good repair, attachments, extra belts and bag.
- A light weight portable vacuum for the stairs
- Dusting product
- Broom, dust mop and wet mop with plastic bucket
- Lots of lint free, absorbent cleaning cloths such as Micro Fiber towels or old baby diapers
- Paper towels, scrubby sponges and Magic Erasers
- An extender duster (for ceiling cobwebs)
- Plastic trash bags and a laundry basket
- All purpose cleaner
- Toilet cleaner and toilet brush
Additional Recommended Supplies
- Window and glass cleaner
- Tub and tile cleaner
- Soap scum remover for shower and shower doors
- Febreeze spray
- Lysol spray
- Furniture polish
- Oven cleaner
- Wood/Pergo floor cleaner
- “Swiffer” style duster for LCD, Plasma screens and computer monitors
